The sweet swap counter

Sometimes a gloss tube arrives cracked or the wrong doll shows up in the box. Here is the fastest way to set it right.

1. Open your order history at the partner store you bought from.
2. Pick the doll and choose return or replacement.
3. Follow their label and drop-off steps — the refund or the new box comes from them.

Warranty

Manufacturer warranty claims for Yummiland products go through the same order page, where the store connects you with the right team.

Before you send it back

If the gloss looks cloudy, give it a longer shake — the shimmer settles in transit. For Sour Sweeties, cloudy is the wrong word: the floating drops are meant to stay apart.